Nicole Slowey, Operations Director at Qdos, was tasked with equipping a new office extension at their Leicester headquarters. It was outside of her day-to-day job remit, so working with a reliable project partner was critical to ensure the right furniture was specified.
“The architect provided drawings in terms of what it could look like but we needed it brought to life from a design and style perspective,” Nicole commented.
Nicole approached our director Paul Eatock, based on recommendations from some of her colleagues in the London Qdos office, as well as two other office equipment contractors.
Eatock Design and Build were quickly considered to be the contractor of choice for Qdos. Nicole commented, “Paul’s furniture specification was both commercially attractive plus the way he dealt with us, his customer service, and the way he expressed his proposal.
Really conscientious, he was sympathetic to the fact we’ve never been through this before and talked us through things we hadn’t considered - sending information and asking questions.
He even passed on our provisional drawings to his designer and reworked them based on the furniture we’d selected in the context of the colour scheme and carpets.”
Even with Covid-19 restrictions preventing warehouse visits, our team made sure Nicole was sent test samples of chairs, sound boards and desk finishes before decisions were made. As a business, we always ensure the client comes first and don’t let external factors such as the lockdown in 2020/2021, prevent us from completing our projects on time.
Scope of Work
Eatock Design and Build provided high quality office furniture including chairs, desks and monitor stands.
Even when things don’t go as planned, our team always have an answer. On installation, it was discovered the monitor arms weren’t quite the right size. But Paul arranged for the manufacturer to visit the site, so our team could come in and fix the issue.
Nicole commented, “We had to postpone the office opening date by 2 weeks due to an unexpected construction delay. It meant that Paul had to make arrangements for the furniture to be delivered later - but again he made it work to our new timeframes.
For a novice like me who’d never gone through that process before when things don’t go to plan, he went that extra mile which was really appreciated.”
Everyone loves it - they think it looks really good. It’s much more reflective of our brand as a whole - a much nicer, bright working environment.
A new smart, stylish 64 seat office was complete where the furniture enhanced the décor. Despite unforeseen circumstances and difficult external restrictions of Covid-19, the Eatock Design and Build team delivered an exceptional office refit service."